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Shipping

FREE Delivery on UK orders over £100.

UK orders will be shipped by Royal Mail or DPD.

EU and International orders will be shipped by DHL at a fixed rate of £25.00. All duties and taxes are included in the cost.

Returns and Refunds

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To start a return, you can contact us at customercare@shooni.co.uk

UK Returns

If you wish to make a return, please contact customercare@shooni.co.uk with the reason for your return and we will provide you with a shipment label to return.

A fee of £3.50 will be deducted from your refund.

International Returns

If you wish to make a return, please contact customercare@shooni.co.uk with the reason for your return and we will provide you with a shipment label to return.

For all orders outside of the UK, the total fee of your shipping will be deducted from your return once this has been processed.

Please read our refund policy for more.